OCC Agent (m/f)

Thomas Cook Group Airline combines the name of service and safety - with every flight with our fleet to the most beautiful holiday destinations in the world. Thanks to our employees who, with their heart and know-how, give their best every day to our passengers. Apply now and become part of the Thomas Cook Group Airline Family!

JOB DESCRIPTION

As OCC Agent, you will have following main responsibilities:

  • Supervise and perform quality follow up processes for the Flight Watch and Dispatch providers
  • Supervise and perform quality follow up for the (internal and external) Crew Control contractor providers
  • Represent the Nominated Post Holder Ground Operations when required
  • Represent the Director Flight Operations when needed
  • Participate in crisis meetings in case of irregular operations, including ad-hoc ACMI
  • Support the Safety Management System (SMS) activities and management
  • Participate on Group Level OCC projects and activities when needed

PROFILE

  • At least 3 years of ATC and Flight Dispatch experience
  • At least 3 years of Ground Handling experience
  • Sound knowledge of crewing principles and limitations
  • Educated in Aviation Security and Dangerous Goods Regulations
  • Familiar with the EASA regulatory environment
  • Able to perform within a multicultural team, under pressure situations and with flexible working time schedules
  • High level English language knowledge (written and spoken)
  • Required to have a high-level IT user skills (MS Office, etc.)
  • Preferably knowledge of IATA SGHA
  • Preferably experience in using standard dispatch and airline management IT tools
  • Able to prepare, manage and report budgetary topics

OUR OFFER

  • An exciting challenge within an innovating and dynamic international organisation with a permanent base in Frankfurt/Main
  • A market standard salary package
  • A career into a brand-new Airline Company 
  • Being part of the Thomas Cook Airlines Group